Fraud & Protection Tips

⚠️ Fraud Alert & Protection Tips ⚠️

At ZenMiners, safeguarding our customers' trust and security is our top priority. As online scams and frauds become more sophisticated, it’s crucial to stay informed and vigilant. Below are important guidelines to help you identify and protect yourself from potential scams and fraudulent activities.

Official Communication Channels

Official Website: The ONLY official website for ZenMiners is www.zenminers.net.
Emails: All our emails will originate from our official Gmail account zenminers168@gmail.com. Beware of emails from similar or suspicious addresses.
Social Media: Follow us on our verified social media pages listed on our website. We do not sell products through social media DMs or unauthorized third-party accounts.


Customer Support: If you receive any suspicious communication claiming to be from ZenMiners, confirm its legitimacy by contacting our support team at zenminers168@gmail.com.


 

Common Fraud Tactics to Watch Out For

1.  Phishing Emails & Messages:

   - Scammers may send emails asking for login credentials, payment details, or other sensitive information.

   - Tip: Always verify the sender’s email address and avoid clicking on unknown links or downloading attachments.
   
   
2. Fake Websites & Listings:

   - Fraudsters often create fake websites mimicking ZenMiners or list fake products on third-party platforms.

   - Tip: Double-check the URL. ZenMiners operates ONLY at www.zenminers.net
   


3. Impersonation on Social Media:

   - Scammers may create fake social media accounts that appear to be us.

   - Tip: Only follow verified ZenMiners social media pages. If you receive unsolicited messages offering discounts or products, report them immediately.

   
   
4. Phone & WhatsApp Scams:

   - ZenMiners will NEVER call or message you requesting payments, credit card details, or personal information.

   - Tip: Avoid sharing sensitive information on calls or messaging apps. If in doubt, contact our support team directly.


   
   
5.  Too-Good-to-Be-True Offers:

   - Beware of unbelievable discounts, giveaways, or "limited-time offers" that ask for upfront payments or deposits.
   - Tip: Always confirm offers on our official website or through official announcements.


How to Protect Yourself

• Use Strong Passwords:
Always create strong, unique passwords for your ZenMiners account. Avoid reusing passwords across multiple sites.


•  Enable Two-Factor Authentication (2FA):
Secure your accounts with an extra layer of protection like 2FA.

• Stay Updated:
Stay informed about scams by checking our official website for announcements and updates.


• Monitor Your Transactions:
Regularly review your bank and cryptocurrency wallet statements for any unauthorized activity.


• Secure Your Devices:
Use trusted antivirus software, keep your system updated, and avoid accessing sensitive information on public Wi-Fi networks.


• Report Suspicious Activity:
If you encounter a fraudulent website, email, or communication pretending to be ZenMiners, report it to us immediately at support@zenminers.com.



Your Safety is Our Priority
At ZenMiners, we are committed to providing a safe and trusted platform for all our customers. By staying informed and following the tips above, you can protect yourself from scams and fraud.



🔗 Official Website: www.zenminers.net

📧 Customer Support: zenminers168@gmail.com

📞 Helpline: +852-9459-2694



Stay alert, stay safe,

The ZenMiners Team